“All services can be customized according to the needs of our guests.”

Just tell us what you are passionate about , if you are celebrating special occasions, if and how you want your stay to become one, and we will shape your experience accordingly in order to make it unforgettable!

YourSuiteRome - Servizi-Services -Welcome & Customer Support Service
Welcome & Customer Support Service

Our team welcomes you in person and we are always at your complete disposal! If you ever were to need any kind of help or information during your stay, you are welcome to reach out to us! Every property that we have is prepared to our exact standards for your stay and at every check in we offer a tailored welcome to our clients.

Our representative will provide you with not only an overview of how the apartment and all the appliances work, but also with an introduction of Rome’s most known sites along with more detailed explanation of the immediate neighborhood and surrounding area based on our extensive knowledge of the Eternal City. Coffee, for us italians, is a highly valued tradition, so if you want to pass by and join us for an italian espresso we would be pleased to share this ritual with you! Our purpose is to make people feel welcome in our beloved city!

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Gate to Door transfer Service

We offer you a wide range of airport and intercity transfers to ensure that you are at your preferred destination efficiently, professionally and in style. For larger groups or travelers with lots of luggage we offer our spacious CityVan to transport you to your apartment with comfort. If you are looking for an easy and relaxed car trip you can also request one of our drivers for the day to show you around Rome or to enjoy Italy’s many wonders! The possibilities are endless!

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Guided Tours

From the Vatican to the Colosseum and Roman Forums, walking past the Pantheon and the Trevi Fountain – Rome is unmatched in its history and variety of archeological sites! Our tour guide will walk you through the most and least known monuments, or go into depth with your preferred spot; he will share with you all the secrets of the Eternal City and you will feel like having the keys to Rome! You can book a half day tour ( 3-4 hours ), a full day tour ( 7-8 hours) and each tour is personalized according to your request!

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Cooking Lesson

If you are looking for a fun and memorable way to experience Rome’s food scene with your family or your friends, this is the right way to do it! You will celebrate italian cuisine while featuring historic recipes passed down by our roman mammas! You will learn how to prepare traditional roman dishes and desserts in one of the top food labs of Rome located in the neighborhood.

The experience is part hands-on and part demonstration, and it also includes a wine tasting which is paired to the various dishes that you prepare together.  All pairings will be explained by our professional sommelier – since no Italian dish is complete without the proper wine pairing.

An italian cooking class experience like no other!

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Wine tasting

Learn the history and stories of Italy’s wines, regions and foods while  guided through a tasting consisting of authentic flavors of the best artisan products. This is a truly unique experience that will enlighten you about the modern and traditional approaches in wine making!

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Grocery Home Delivery

The Grocery Home Delivery service offers you the comfort of finding all the items you request at your arrival or during your stay-thus saving you the hassle of going grocery shopping! All you need to do is simply write us a grocery list, and we will make sure you find the best quality items in the apartment!

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Modem Wi-Fi Router

For a fast internet connection from any device equipped with wi-fi, our light and compact mobile modem is ideal for those who want to have internet anywhere  and connect simultaneously from multiple devices!

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Cleaning Service

Feel like you are in a five-star hotel by coming home to a fresh and newly cleaned apartment. We can arrange an extra cleaning, if requested the day before, besides the cleanings that are already included in your stay. The apartment is provided with extra set of laundry for each guest. Our guests are always welcome to request extra towels, blankets and pillows.