YourSuiteRome’s highest priority is the health, safety and security of its guests and employees.
In response to the recent development of the COVID-19 pandemic, we continue to follow the latest advice and recommendations from the World Health Organization (WHO) and the local authorities in the countries we operate in.
For up-to-date information and further details, please refer to the WHO and the Centers for Disease Control and Prevention and of ISS.
We have activated all preventive and protective measures against COVID-19, as well as hygiene measures including increased cleaning and sanitizing frequency with respect to guidelines on how to handle suspected or confirmed cases of Coronavirus or lockdowns for quarantine purpose in cooperation with the local authorities.
All staff has been trained and informed about the risk of COVID-19 in order to safely perform its tasks avoiding the potential spread and prevent the virus from spreading.
DISINFECTION OF SUITES
We have carefully planned all the precautions to be implemented in order to guarantee you safety and tranquility. We take care of the disinfection of all suites after each departure. After check-out, the suites are closed for 24 hours, following all cleaning and disinfection protocols.
CHECK-IN AND CHECK-OUT PROCEDURES
About the check-in and check-out procedures and the information service at our offices, we organized ourselves to welcome individual customers to avoid any type of gathering. Through a survey provided at check-in, in compliance with the regulations on the protection of personal data and the right to privacy, the reception staff will be able to take note of the information necessary for monitoring customers who may be ill.
We are confident that with a view to mutual collaboration, aimed at avoiding the spread of Covid-19, there will be an understanding and respect by all towards the preventive measures undertaken.
We constantly monitor and apply changes in the recommendations and guidelines of local governments and local health authorities to continue providing the best possible service while safeguarding the safety of our customers.
YourSuiteRome staff remains at your disposal for further information.